Reservations
To place a reservation, we require a 100% deposit.
We do not have a minimum stay except during the holiday season, when there is a minimum seven night stay.
Once we have confirmed your reservation, we cannot accept date changes and no refunds can be given.
Please use our online booking service to place your reservation, or e-mail us if you have any additional questions. Please see our cancellation policy before booking. Please see our specials and upcoming events. Are you interested in bringing a group or are you planning a wedding at Zahra? Please see our group information. If you have any additional questions. If you are a returning guest, please use this link to reserve.
You may also call us at the following numbers:
USA/Canada: 1-888-898-9922
UK: 0-800-0516756
México: 01 800 123 3278
France: 0800 901 360
Italia: 800 839 005
Argentina: 011 5918-6404
For transportation from the airport, please fill out our form.
Can I bring an ice chest?
We regret that due to local sanitary laws, it is prohibited to enter the cabañas with food and beverages. Food may not be stored inside the cabañas, as curiosity and hunger can make for unexpected roommates, such as mice, iguanas, and raccoons. For this reason, all coolers and ice chests will be stored in our general storeroom until check out. We are located in the jungle, and we appreciate your cooperation to maintain basic health standards in the accommodations.
See what´s been said about EcoTulum Resorts in the press section, including magazine articles and online reviews.
::: For more info, please, download our comprehensive Zahra Guide ("save target" - 3 MB)